We will credit one returned unopened product per customer if the received package is post marked within 30 days of the original order date and included with a RMA number obtained from customer service. No returns are credited after 30 days of the original order date. Any merchandise must be returned at the customer's expense and must have an RMA number marked on it. No returns are credited if they are not accompanied by an RMA number. If you are not satisfied with the products you purchase we will provide a reimbursement of the product cost minus $15 dollars for restocking fee per unit on unused product. No refunds will be issued for any used product. You may request an RMA and instructions on how to submit a return by emailing [email protected] .